Big fat *****

Hi there, I need to speak to someone who is competent and well seasoned to resolve my query. Vivian Malave (based at the JHB contact centre) was no help at all and her team leader Mpumi was in a meeting at 17:40pm? Seriously? I'm fed up of thumb sucked information and even at this hour, I'm still waiting Vivian to call back as said. Calling the Century City branch (Canal Walk) walk-in centre was a waste of my minutes as well. We've been with Vodacom for so many years but clearly your service and all round is slacking. Vodacom just makes empty promises, takes money and under delivers. Looking forward to your call.