MP
Morne P
1 reviews | Active since May 2015
25 Aug 2015, 20:24
BIG CORPORATE BULLY
After cancelling my debit order for my Vodacom account with my bank (see my previous posts on the 31 May and 20 August 2015), Vodacom again put a debit order through on my account on the 25 August 2015. They actually put THREE (3) DEBIT ORDERS through for the amounts of R3004.40 each time (R9013.20 IN TOTAL). Once again Vodacom is bullying me to settle this account without sorting out the MAIN ISSUE OR PROBLEM! The issue of another number connected to my account, and Vodacom don't want to take responsibility for this problem. Looks like I must now take the route of getting the consumer council and Vodafone involved. Maybe I will get results if I get these people involved.
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Replies (1)Vodacom's replyOfficial
26 Aug 2015, 12:54Hello Morne P,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply26 Aug 2015, 12:54
Official
Hello Morne P,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
