NM
Nomsa M
1 reviews | Active since Jun 2024
24 Sept 2025, 18:03
Big company,misled community
In the 20th of September 2025 I received a voucher and I was told I won .due to the day being weekend everyone who is anyone took my contact details and I was made to believe I will be contacted on Monday.Come Monday no contact was made .till date no voucher won or redeemed..The compensation was yfm/Vodacom unlock summer .I was never told it is all an act .I instead was told for me to win I have to buy data Vodacom. For R100 had to spend the last money I had cause I thought such a big company like Vodacom will never mislead people,worse I have been using the network for more than 15 years.
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Replies (2)
Vodacom's replyOfficial
25 Sept 2025, 08:33 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Sept 2025, 08:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NM
Nomsa M's updateReviewer Update
25 Sept 2025, 21:03Vodacom consultant called back and advised he is investigating the matter.first by defending Vodacom as he called everything a ****.how was the whole community ****med by people using Vodacom name with Vodacom hampers,publicly and the matter was in conjunction with a big radio station Yfm.he said he will come back but never did and I must be happy and content with what happened.vodacom has lete down big time
NM
Nomsa M's update25 Sept 2025, 21:03
Reviewer Update
Vodacom consultant called back and advised he is investigating the matter.first by defending Vodacom as he called everything a ****.how was the whole community ****med by people using Vodacom name with Vodacom hampers,publicly and the matter was in conjunction with a big radio station Yfm.he said he will come back but never did and I must be happy and content with what happened.vodacom has lete down big time