Big Brother ***** Department heavy handedness

Item: Vodacom
Rating: 1
Author: Richard S

I am accused by Vodacom ***** Department of abusing a FREE URL. Result. My Mobile Data disconnected. Judged and sentenced. Cannot ascertain what I did wrong. Oscar Nong from Vodacom does not provide reason. He states service can be reinstated 2025/10/14. I deserve an explanation as its my business phone and cannot use location and WhatsApp.

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Replies (1)

Vodacom's replyOfficial

22 Sept 2025, 08:07

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply22 Sept 2025, 08:07

Official