LP
Lutziano P

1 reviews | Active since Nov 2022

25 Nov 2022, 16:42

BIG BLACK FRIDAY ****

Vodacom what a massive **** on your Vodacom app. I've been waiting for Black Friday as last year you guys told me a appliances sell out quickly on Black Friday and i should buy early. Now this morning myself, friends and colleges all stayed awake for this morning and as per screen shots everything was out of stock from 00:00 which means these items where not for sale at all. Please explain this as you guys not responding on Twitter. We especially saved up money to get this done and I was prepared to buy at least two tv's and look at this ****...

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Replies (2)
Vodacom
Vodacom's reply26 Nov 2022, 11:05
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply28 Nov 2022, 09:15
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. 
Our records reflect the Social Media Team have provided feedback.  Regards Consumer Website Team

Best regards,