LM
Lerato M

1 reviews | Active since Aug 2017

01 Nov 2018, 15:19

Beyong angry

I think I've had enough of Vodacom. Every month, it's something else. Tell you what, can I have what i owe you and banking details? I'm gatvol....jeez. As if we have time to run after you. Customer service is not your think.

0
Replies (2)
Vodacom
Vodacom's reply01 Nov 2018, 16:12
Official
 Dear Customer, 

Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team        

Best regards,

Vodacom
Vodacom's reply01 Nov 2018, 16:54
Official
 Dear Customer,  Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  As per discussion, we have advised accordingly. Regards Consumer Website Team 

Best regards,