Beyond useless Vodacom service

Over promise yet delivered nothing.

I cancelled a perfectly working contract with Vox and joined this beyond useless Fibre provider in May 2023.

I have been battling with connectivity and endless calls logged to Vodacom *** that gets closed as resolved without informing me or finding out if I actually have connection. Vodacom has been shifting blame to openserve not actioning their calls or no feedback received.

Unprofessional staff telling me that they are working from home and I can't speak to a team leader.

I have been without internet that I am being debited for religiously without any default. I have to physically move the openserve box around to try and connect... the pain and regret.

Please do not take up this service as Vodacom does not care for their paying customers. Still on hold for a team leader over 38 minutes.

Abaigial mthombeni beyond useless