JP
Jaun P

1 reviews | Active since Dec 2010

28 Nov 2020, 11:15

BEYOND USELESS AND NOT WILLING TO ASSIST

Well after a week of NO SERVICE and Vodacom's F### You attitude towards their clients, I have canceled this waste of time, the only thing you were quick with was getting your **** here and offering me this deal, which is a waste as it never worked. TO DATE NO ONE HAS BEEN ABLE TO RESOLVE AN APPARENT CONFIGURATION ISSUE, also, your useless rep Shardonnay Pillay ever answered my query, thereby proving to me how useless and *********** you are. You had a week to sort out your OWN drama but couldnt be bothered I was sent from pillar to post with you and each time someone promised to call me back or get the issue resolved they somehow died as I never heard back and had to waste my airtime to call you. You are PROFOUNDLY USELESS. All Im interested in now is getting Service request SR*** sorted and you need to send RAM to come get your ****, Ive had it. You are pathetic!!! And will make sure everyone I know is aware of how you overpromise but under deliver...

0
Replies (2)
Vodacom
Vodacom's reply28 Nov 2020, 16:06
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
JP
Jaun P's update07 Dec 2020, 15:55
Reviewer Update
And there will be no further billings????? As I havent even used it.