Beyond Ridiculous - Issue NOT Resolved - still not contacts, Almost a month has passed

So Funny that Vodacom has responded to my previous HelloPeter Review, but no one has contacted me and the issue is still not resolved.

Here is my email to the business;

Hi Virashni,

This is beyond embarrassing now, considering I was promised a phone call and confirmation in writing about 2 weeks ago.

We are awaiting the confirmation of the R 1000 +- as confirmed on a phone call with you We are not sure why there is a billing of R 500, as we categorically requested to cancel both contracts

This is just ridiculous now.