TM
Thabo M
1 reviews | Active since Feb 2019
15 Jul 2020, 12:16
Beyond POOR Customers !!!!
Extremely Poor customer service ...it’s been and still is a nightmare receiving a parcel delivery from Vodacom ... After placing an online order ...vodacomm which has my all contact numbers on contract for years ..communicates incorrect contact details to RAM couriers ... Almost 84 hours more than 72 hours deliveries SLA... I’m still waiting ...calling RAM and countless calls and chats to Vodacom online social team... Which is very useless to say the least !!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
15 Jul 2020, 13:44Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Jul 2020, 13:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team