Beyond Pathetic Thieving

<p>I have been with Vodacom for very many years, and have today reached the end of my rope. After numerous call to them, speaking with various people, that did NOTHING to explain what is going on. Usually I use 1 GIG of data a month, this month I have used 3 GIG's and had to add more in the past week. Friends of mine told me that their data is also disappearing and I thought they were exageratting. This morning I loaded R29 airtime, with 5 minutes it was gone. Please note that all my apps were closed. I called in, and they told me that I had subscribed to 2 services - this is a blatant lie (and I have had this ******* spewed before from Vodacom). I then took an airtime advance, as I have to have whatsapp for work - and bought a 30mb data - withing 1 and half minutes it was gone. I called the helpline, which is now experiencing a high volume of calls - hmmmmm, I know exactly why). I sent a request for a callback - to no avail, this takes 24 hours. 24 hours that I am losing business, due to Vodacom *****ING. Yes, I think Vodacom has the idea that they are part of the government, and will get away with thieving from loyal clients. NO MORE - I think I will give Cell C a try, as my daughter is very happy with their service.</p> <p> </p> <p>As 1 lowly customer, I probably mean nothing to Vodacom, but please keep in mind that through my work, I network with CEO's and MD's, and I will go out of my way to make my displeasure of Vodacom's overpriced, pathetic, thieving service known.</p>