Beyond Pathetic

Item: Vodacom
Rating: 1
Author: Athi M

I submitted a hellopeter complaint in Oct, todate it has not been sorted. Vodacom has not done anything to resolve my request, each time I call , i get put from pillar to post, when ask to speak to a manager, they drop the call. I can call about 10 time to Vodacom and still get no help...

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Replies (1)

Vodacom's replyOfficial

12 Dec 2025, 11:28

Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards,
Vodacom Consumer Website Team

Vodacom's reply12 Dec 2025, 11:28

Official