BEYOND IRRITATED!!!!!
<p>ON THE 15/11/2016 I DID MY ONLINE UPGRADE, I RECIEVED A EMAIL SAYING A CONSULTANT WILL CONTACT ME WITH IN 24 HOURS, TILL DON'T NO ONE HAS CALLED ME. I HAVE BEEN CALLING NONE STOP AND STILL HAVE NOT RECIEVED MY PHONE. THE COURIER COMPANY HAS NOT RECIEVED THE PHONE. AND IF I CANCEL THE ONLINE UPGRADE, IT WILL TAKE ANOTHER 5 WORKING DAYS BEFORE I CAN GO IN STORE TO DO THE UPGRADE. DON'T UNDERSTAND HOW IT CAN TAKE 7 DAYS, TO RECIEVE A ONLINE UPGRADE.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,