Beyond frustration

I am beyond frustrated with Vodacom’s abysmal service, constant billing errors, and blatant lack of accountability. Despite paying my bill in full every single month, I am constantly told my account is in arrears—where are these fictitious amounts even coming from? To make matters worse, my connection reliably drops every single afternoon, making the service completely unusable when I need it most. The final straw was waking up today to find my data balance completely depleted overnight with zero usage on my end. How does data just vanish into thin air? Paying every month for non-existent connectivity, phantom debts, and disappearing data is unacceptable. Vodacom needs to audit my account, fix these afternoon network drops, credit my ****** data, and rectify my balance immediately. Potential customers beware.