TS
Tania S
1 reviews | Active since May 2019
06 Oct 2025, 20:39
Beyond frustrated with Vodacom
After months of emailing and calling and posting on Hello Peter, only one number has been cancelled. I am still paying for another that I have never asked for or used. And still cannot get out of a contract. I really would encourage you all to be very careful when staff from Vodacom call with specials, etc. it doesn’t matter if you say yes or no - you’re roped in either way. And then have to pay to cancel a contract that you never wanted in the first place!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
07 Oct 2025, 07:19Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Oct 2025, 07:19
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
