TS
Tania S

1 reviews | Active since May 2019

06 Oct 2025, 20:39

Beyond frustrated with Vodacom

After months of emailing and calling and posting on Hello Peter, only one number has been cancelled. I am still paying for another that I have never asked for or used. And still cannot get out of a contract. I really would encourage you all to be very careful when staff from Vodacom call with specials, etc. it doesn’t matter if you say yes or no - you’re roped in either way. And then have to pay to cancel a contract that you never wanted in the first place!

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Replies (1)
Vodacom
Vodacom's reply07 Oct 2025, 07:19
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team