Beyond frustrated

<div data-contents="true"> <div class="" data-offset-key="dbf-0-0" data-editor="5v0k7" data-block="true"> <div class="_1mf _1mj" data-offset-key="dbf-0-0"><span data-offset-key="dbf-0-0"><span data-text="true">Going to try again to get my issue sorted. Its sad that I have to resort to plastering it all over social media but I am beyond frustrated now. I logged an issue with my package when I migrated from one package to another. I still cant see who calls me because my CLIP is not activated. The reason for this I am told over and over again by your customer care is that my account is in Pre-Legal. I call pre-legal only to be told my accoutn should not be there because my affairs are in order. So they will take me off pre-legal. WHICH HASNT HAPPENED YET! We are going int week 8 of this saga. </span></span></div> </div> <div class="" data-offset-key="930h9-0-0" data-editor="5v0k7" data-block="true"> <div class="_1mf _1mj" data-offset-key="930h9-0-0"><span data-offset-key="930h9-0-0"><span data-text="true">I am currently holding on to chat to someone again...but I just cant deal with this frustration anymore. </span></span></div> </div> <div class="" data-offset-key="8r895-0-0" data-editor="5v0k7" data-block="true"> <div class="_1mf _1mj" data-offset-key="8r895-0-0"><span data-offset-key="8r895-0-0"><span data-text="true">I have dealt with Desmond Lackay and he gave me a ref number of INC***. His email stated that my account was with the IT department. That was on the 27 April. Since then I have not heard back from anyone. I emailed customercare and socialmedia on the 5 May....nothing. Then again the 6 May...Got an email from Ashlee Boyce but nothing further after that. </span></span></div> </div> <div class="" data-offset-key="3mj34-0-0" data-editor="5v0k7" data-block="true"> <div class="_1mf _1mj" data-offset-key="3mj34-0-0"><span data-offset-key="3mj34-0-0"><span data-text="true">ALL I WANT IS FOR CLIP TO BE ACTIVATED...the rest you guys can sort out. Its your mess and I am the client that is suffering and unhappy. I will post this to hellopeter as well and to any forum I can possibly get to. </span></span></div> </div> </div>