Beyond Frustrated

<p>I have 4 contracts with Vodacom (2 normal contracts & 2 data). The "My Vodacom" application works when it wants to....problems giving correct data contract info....</p> <p>The customer care department cannot tell me where my data has gone.....even if I have depleted it myself, they still cannot assist by giving me an account of which sites it was used on...</p> <p>I have a data contract of 5MB and another for 20MB. Each month the data gets used up so quickly....and when I query it, I get given a reference number and a turn around time, but still nobody calls you back....</p> <p>I have logged over 3 different queries within the last 6 months and still nobody has bothered calling or emailing through the relevant information I have requested.</p> <p>Customer service has just gone from bad to TERRIBLE!!!!</p> <p>Waiting for contracts to end....moving my business to another service provider. </p>