ZW
Zelda W
1 reviews | Active since Oct 2012
08 Sept 2015, 13:02
Beyond disgusting
I reported a mettr on tbe 31st of July regarding my tablet's cracked screen. I have received a notification via Hello Peter that feedback was provided by Vodacom. Till date i have not received ANY feedback from them. Once again the marvel in their uselessness. Icant believe this is the type of service they give. In the interim I am paying for the tablet and tbe data and cant usenit due to Vodacoms lack of customer service and exploitation of the consumer.<br> They need to fix the tablet as tbey should have when we first booked it in, or refund me ALL the money I have paid towards the tablet and data.
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Vodacom's replyOfficial
08 Sept 2015, 14:34Hello zeldazelda,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,
Vodacom's reply08 Sept 2015, 14:34
Official
Hello zeldazelda,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,