MH
Mary-Ann Haylett

1 reviews | Active since Nov 2020

23 Feb 2022, 11:18

Beyond disgusted with VODACOM and MBD INC

My Vodacom contract was cancelled July 2021. I received a confirmed sms stating so as well as an email. On the 26 January 2022 I received a sms from MBD Inc ***. Demanding a payment of R 417.82. Again on the 9 February 2022, I then called and spoke to someone to said I must send all documentation screen shots, emails to queries@ which I did. Only to received another ****** sms on 17 February wanting payment. VodaCom and MBD INC and in the wrong how dare you demand a payment when my contact has been closed for months not to mention, I received no STATEMENT OR A INVOICE. Please what ever you do. Do not take a contract out with VODACOM you will live to regret it. As for MBD INC. Communicate and correspond stop sending rude smses. I have read so many reviews about this exact problem. Shame on you VODACOM.

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Replies (1)
Vodacom
Vodacom's reply24 Feb 2022, 08:10
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team