Beyond disgraced

Vodacom have me arrears when the account is in credit for a period of 2 years I've been trying to activate my voice mail which is now effecting my ability to earn an income when not available In addition my credit standing with itc arre recorded as a slow payer and I am actually in credit. Their app is a disgrace and Toby is an idiot. Call center agents are not trained to handle queries and get over whelmed even although the account is in credit they hang up and inform you to call collections. It is disgusting that this huge network provider has discarded service and choose to employ people who can not or will not assist customers....look at all my vodacom reviews you will see this is an ongoing issue over the last 3 years and the only response u get is when u publish on hello peter Pathetic for someone who has been loyal for 10 years. Vodacom you are theifs and your staff need training