1 reviews | Active since Mar 2017

05 Jun 2017, 13:21

BEYOND BAD SERVICE

<p>I complaint regarding my airtime and data that just disappear from my phone. I was told that data was loaded. I AM STILL WAITING FOR THAT DATA TO SHOW ON MY PHONE!!</p> <p>On Friday 2nd JUne I bought data and airtime, today is the 5th AND I AM STILL WAITING FOR THE AIRTIME AND DATA TO SHOW!!!!</p> <p>AND VODACOM PLS DO NOT COME AND TELL ME I USED IT UP BECAUSE I DID NOT USE ANY OF IT. THERE WAS NOTHING TO USE.!!!!!!!!</p> <p>YOU ARE *****ING</p>

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Replies (3)
Vodacom
Vodacom's reply05 Jun 2017, 13:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update05 Jun 2017, 19:43
Reviewer Update

I am still waiting!!!! Vodacom lets see if you will give me an answer!!

Vodacom
Vodacom's reply06 Jun 2017, 15:23
Official

Hi Anna

As discussed, this matter has now been resolved.

Regards,

RJ