CJ
Clarissa J
1 reviews | Active since Oct 2020
29 Oct 2020, 20:43
Beyond Appalling service!!!!!!!
Worst worst worst service!!!!!! I cannot express my utmost disgust and absolute appalling service. My parents live on a small holding outside a small town in the Feestate. Needless to say during covid it became quite difficult to make payments. I assisted by paying Vodacom via Eft. POP was sent to given address. It has been going on seven months where my parents calls have been stopped. Numerous calls made to vodacom....Numerous mails with pop sent to numerous addresses as given. Numerous calls logged. Absolutely fed up. VODACOM IS A LIABILITY TO THE SAFETY OF THE ELDERLY AND USELESS!!!!! Vodacom please contact me to resolve.
Cannot stress appalling service enough!!!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
30 Oct 2020, 07:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Oct 2020, 07:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
