Beyond annoyed

HI<br> <br> I AM VERY DISAPPOINTED IN THE WAY VODACOM OPERATES, WHEN MY DATA RUNS LOW I ALWAYS M,AKE SURE THAT I BUY A BUNDLE IMMEDIATELY SO THAT I DONT GET A HUGE OUT OF DATA RATE BILLED, JUST BEFORE 6 THIS MORNING I WENT ONTO VODACOM AND PURCHASED A 500MG DATA BUNDLE VODACOM ADDED IT TO MY BILL, AT 2PM I GOT A SMS SAYING YOUR DATA BUNDLE HAS RUN OUT???? IMPOSSIBLE SO I CALLED THE CALL CENTRE AND AFTER WAITING 25MIN ON THE PHONE I GOT TOLD YOUR SYSTEMS WERE OFFLINE THIS MORNING AND I SHOULD ALLOW 24 HOURS FOR THE DATA BUNDLE TO REFLECT ?? HOW DO YOU GUYS TAKE THE MONEY OFF MY ACCOUNT WITHOUT PROVIDING ME WITH A BUNDLE, I TOLD THE LADY I BETTER NOT GET BILLED FOR THE DATA THAT I MIGHT USE AND SHE TOLD ME \ITS BEST I DONT USE MY PHONE"ARE YOU SERIOUS???? WHILE I WAS ON THE PHONE I NOTICED ONLINE THAT I HAVE A EXTRA R200 BILLED ON MY INVOICE THIS MONTH"