TA
Tamsyn A

1 reviews | Active since Nov 2019

29 Oct 2020, 14:53

Beyond Angry

Good Day

I am so angry I could scream.

I took out this contract September initially it was for a P40 like which then had issues and went in for OBG I was in the store at vantage mall when I called with the manager we were told just to send the OBG forms with the new insurance forms because then they gave me a other phone and we were told that I won't be billed twice a pro rata for insurance because you can't have 2 insurances on the same number. My bill went off for october with insurance and pro rata insurance and now again my November bill is showing 2 insurance amounts and I was just told by vodacom that it's because I have 2 insurances listed on my number I want this removed asap I actually just feel like canceling my damn insurance I have had nothing but headaches ever since I took out this damn contract. My number is *** I want call back ASAP

0
Replies (1)
Vodacom
Vodacom's reply30 Oct 2020, 07:00
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team