Beyond a joke - Vodacom!
This is now beyond a joke! Every single call I make or receive, it cuts off after about 1 minute! What is going on with this network? I cannot work like this..... can someone please explain to me what is happening?
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Replies (2)
Vodacom's replyOfficial
03 Dec 2020, 14:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Dec 2020, 14:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
04 Dec 2020, 15:51Dear Joy Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have escalated your query to our Network Department for further assistance.
Your reference number is *** Regards Vodacom Consumer Website Team
Your reference number is *** Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Dec 2020, 15:51
Official
Dear Joy Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have escalated your query to our Network Department for further assistance.
Your reference number is *** Regards Vodacom Consumer Website Team
Your reference number is *** Regards Vodacom Consumer Website Team
Best regards,