Beware when dealing with Vodacom - continued

After my last post, I received the standard response from Vodacom that a consultant will contact me. A consultant did call 2 days later. He asked for details about my complaint, said he was going to contact the store and then get back to me. That was more than 24 hours ago, and he never got back to me. I can't say that I'm surprised.

Vodacom: you can't just reply and say "a consultant will call you", and then just close off the problem once he/she calls and do nothing about it.

Be careful when dealing with Vodacom. A corporate with no time for their customers.