MM
Michael M
1 reviews | Active since Oct 2016
08 Sept 2026, 12:57
Beware: Vodacom will ***** your Money!!!
I served my contract period with Vodacom and gave a full calendar month’s notice to cancel my fibre line. The notice and cancellation was confirmed and accepted. But I continue to get charged by Vodacom and none is interested in resolving the incorrect billing issue. I just keep speaking to call centre people who give me reference numbers, the SLA expires and yet, no solution is provided. This is theft. And I have to spend an inordinate amount of time trying to fix something that should never have to happen.
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Replies (1)Vodacom's replyOfficial
08 Sept 2026, 14:26Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply08 Sept 2026, 14:26
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
