MM
Michael M

1 reviews | Active since Oct 2016

08 Sept 2026, 12:57

Beware: Vodacom will ***** your Money!!!

I served my contract period with Vodacom and gave a full calendar month’s notice to cancel my fibre line. The notice and cancellation was confirmed and accepted. But I continue to get charged by Vodacom and none is interested in resolving the incorrect billing issue. I just keep speaking to call centre people who give me reference numbers, the SLA expires and yet, no solution is provided. This is theft. And I have to spend an inordinate amount of time trying to fix something that should never have to happen.

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Replies (1)
Vodacom
Vodacom's reply08 Sept 2026, 14:26
Official
Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards, 
Vodacom Consumer Website Team