PU
Pauline U

1 reviews | Active since Oct 2014

06 Aug 2019, 10:47

BEWARE VODACOM VBD 20GB 24 MONTH CONTRACT

I was contacted by Vodacom late last year and offered a 24 month Business 20GB contract at a discount price. The contract had previously be on 10GB contract that I had capped to lock at R300 over contract value. At no time when I was offered the new contract was I told that I would not be able to lock the new contract or set a data limit over the contract usage. I have now received a R2000 additional account for Auto Activated Once off Bundles. I am told that there is no way I can set a limit or activate a soft lock on my account and need to migrate my contract to a more expensive package if I want to be able to activate this feature. The Vodacom VBD 20GB Business 24 month contract automatically auto activates once off bundles without warning and does not offer the user the option to opt out of this feature. This seems to be a very ********* way to do business and goes against my understanding of the Icasa rules.

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