BEWARE VODACOM S*C*A*M*

I cant seem to get any help unless I write a review.

Vodacom has been giving me SHOCKING SERVICE.

In December I was called by a consutant offering me a free laptop, router, data etc. All for being a loyal customer. I said it sounds strange and too good to be. But she assured me that it was for free and reiterated that it would not cost me a thing. I called Vodacom straight after the call and was told it was legit I was in fact speaking to a Vodacom Consultant.

In January I receive a R600 quote for the laptop and in February I start being *****ulantly billed. This is still carrying on. I still dont have resolution besides speaking to about 5 different consultats. They promise to phone back and never do, they ask you forward emails and you never hear back despite messaging begging for some feedback.

My most recent experience was with: Mr Thato Makoti Executive Client Liaison Officer CEO`s Office

I was really hoping that this person would help me with the S*C*A*M. I sent him everything he asked for and follow up daily. All my emails are just going ingnored this entire week.

I want Vodacom to stick to their word of a free laptop, reduced subs an having no affect on my ugprade. This is what was promised to me and this is what I agreed too.

Vodacom have yet to send me the voice recording, I was told I could go to their office in Kensington and listen to it, but alas there was no recording waiting for me, another waste of time.

In the meantime Vodacom have admitted I was missled and I was told the laptop came with no cost.

They are fully aware I was S*C*A*M*M*E*D by them and they are now just ignoring.

Lasty I heard they were going to come and fetch the laptop and give me no refund for all the *****ulant billing.

I want the voice recording available to listen to at Kensington Shopping Centre Durban North this Saturday.

Should I have no resolution in ONE week. I will be calling my lawyers to sue Vodacom for *****.