BW
Beverley W

1 reviews | Active since Jan 2022

18 Jan 2022, 08:51

Beware Vodacom person who **** and exhorted money

<div>Be very careful of Vodacom technicians or any sales people really. The head of Vodacom technical side at Lakeside Benoni, flirted with me, **** to me, exhorted money from me, asked for dates, played me like I was a fool (which I was,) and then after I gave him the money, he very suddenly left (without telling me where he was going.) He went to a 3-D thermal imaging and digital printing company in Centurion I am told and his initials are RR. I am making this serious complaint because this all happened while he was at Vodacom and because he was in charge I thought he was decent and honourable and honest. His promises made me believe to trust him. He also didn't repair my phone which I had asked for over and over. Vodacom need to screen their people more carefully. I want nothing more to do with Vodacom once my contracts are up. I just want my money back but of course he will not answer my calls or messages. People, beware of this underhand, emotionless ****.</div>

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Replies (3)
Vodacom
Vodacom's reply18 Jan 2022, 09:08
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
BW
Beverley W's update18 Jan 2022, 11:03
Reviewer Update
I will wait for a consultant to call me urgently. Otherwise I will go to Benoni Lakeside Mall and make a complaint directly to the manager there and he will take it further.
BW
Beverley W's update18 Jan 2022, 11:04
Reviewer Update
Vodacom need to be made aware of this **** by head consultants whom you think you can trust.