BEWARE VODACOM FIBRE to the home /*!!

Item: Vodacom
Rating: 1
Author: mduduzi M

Vodacom Fibre sales ****/***** ALERT!!

Vodacom fibre promised us first month free fibre connectivity should we take their contract. Now that I have signed up they dont want to give us the free month free fibre that they promised.

Worst part they keep saying they will call you back when you call the call center and they never call back, its been 1 month now. Person to blame for this is Peter Ganca who keeps saying he will call back and never bothers to call back.

I want my free month subscription as promised or I will be reporting this to further channels.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

09 Jul 2020, 11:10

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply09 Jul 2020, 11:10

Official