BEWARE VODACOM DOES CREDIT CHECKS WITHOUT YOUR PERMISSION!!!!

I HAVE BEEN POSTING REVIEWS ON HELLO PETER AND HAVE SENT OUT NUMEROUS EMAILS I HAVE EVEN REACHED OUT TO THEM ON INSTAGRAM (EC-1E1M-3ZBYEC) PRACTICALLY BEGGING THEM HELP ME WITH THIS MATTER. I HAVE 3 CONTRACTS WITH VODACOM FOR YEARS AND HAVE NO ISSUES AT ALL WITH PAYMENTS I HAVE HAD JUST ONE QUERY FOR THEM TO RECITIFY ON THE BUREAU FOR WHICH IS TO PLEASE RECTIFY MY INSTALEMENTS ON BUREAU WHICH IS INCORRECT BUT INSTEAD OF DOING THAT THEY HAVE DONE CREDIT CHECKS ON MY NAME WITHOUT MY PERMISSION (WHICH IS *******) . THEY KEEP SENDING MESSAGES THEY WILL CALL ME BUT NO ONE CALLS ME - SOMEONE HAS NOT DONE THEY JOB PROPERLY, THIS IS UNACCEPTABLE AND SOMEONE NEEDS TO BE ACCOUNTABLE FOR THIS!!!!! I NEED THIS ENQUERIES REMOVED OUT OF MY BUREAUS WITH IMMEDIATE EFFECT OR ELSE I WILL TAKE ACTION!!!!!!! I KEEP GETTING IGNORED