AS
Alain S
1 reviews | Active since Mar 2009
28 Oct 2018, 14:11
Beware ... Vodacom continue to ***** airtime when data is depleted !!!
Vodacom continue to ***** airtime without any data any usage notifications. Ongoing problem. !!!! They are suppose to give an option before taking your airtime but it is easier to ***** than do the work !!! I wonder how many people that do this to on a daily basis ?!
Helpful (0)
Replies (9)0
Replies (9)
Vodacom's replyOfficial
28 Oct 2018, 15:41Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Oct 2018, 15:41
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
28 Oct 2018, 17:01Dear Customer,
Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
Regards
Consumer Website Team
Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
Regards
Consumer Website Team
Vodacom's reply28 Oct 2018, 17:01
Official
Dear Customer,
Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
Regards
Consumer Website Team
Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
Regards
Consumer Website Team
Vodacom's replyOfficial
29 Oct 2018, 10:20Dear Alain,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have responded to your query today via email. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have responded to your query today via email. Regards Consumer Website Team(SA)
Vodacom's reply29 Oct 2018, 10:20
Official
Dear Alain,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have responded to your query today via email. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have responded to your query today via email. Regards Consumer Website Team(SA)
AS
Alain S's updateReviewer Update
29 Oct 2018, 10:26Hi
Have not received your email. What time was the email sent ?
AS
Alain S's update29 Oct 2018, 10:26
Reviewer Update
Hi
Have not received your email. What time was the email sent ?
AS
Alain S's updateReviewer Update
29 Oct 2018, 14:214 hours later a still no email received !!!
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Alain S's update29 Oct 2018, 14:21
Reviewer Update
4 hours later a still no email received !!!
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Alain S's updateReviewer Update
29 Oct 2018, 15:516 hours later and still no sign of the email which you sent ?????
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Alain S's update29 Oct 2018, 15:51
Reviewer Update
6 hours later and still no sign of the email which you sent ?????
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Alain S's updateReviewer Update
30 Oct 2018, 11:5424 hours later and still no email. Just to score points with Hellopeter that your "responded" !
AS
Alain S's update30 Oct 2018, 11:54
Reviewer Update
24 hours later and still no email. Just to score points with Hellopeter that your "responded" !
AS
Alain S's updateReviewer Update
30 Oct 2018, 16:51Any replies Vodacom ..... why can't you provide the email which was "sent" yesterday morning ?
Or do you just want to improve your ratings on Hellopeter by replying ?
AS
Alain S's update30 Oct 2018, 16:51
Reviewer Update
Any replies Vodacom ..... why can't you provide the email which was "sent" yesterday morning ?
Or do you just want to improve your ratings on Hellopeter by replying ?
AS
Alain S's updateReviewer Update
31 Oct 2018, 12:5948 hours later and the email has still not been received !!!!!
AS
Alain S's update31 Oct 2018, 12:59
Reviewer Update
48 hours later and the email has still not been received !!!!!