1 reviews | Active since Mar 2009
BEWARE !!!! Vodacom continue to first ***** airtime and then advise data has expired !!!!!
Vodacom has again taken R 82.00 of airtime in under a minute and then send a notification that your data has run out. All updates are set to WIFI only. Last night I had 18 megs left and my phone is connected to WIFI.
It has been 10 days now since my previous www.hellopeter.com listing and they still cannot justify how and why my previous airtime was used despite me proving to them that my phone was connected to WIFI.
This has been their modus operandi for the past 6 months. Every time they have a different excuse.
I understood from the ICASA ruling that this was suppose to stop, but clearly it has not.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi Alain
As discussed, feedback was provided and this matter is now resolved.
Have a pleasant day further!
Regards,
Vodacom Consumer Website Team
Hi Alain
As discussed, feedback was provided and this matter is now resolved.
Have a pleasant day further!
Regards,
Vodacom Consumer Website Team