1 reviews | Active since Aug 2017
Beware : Vodacom charge you for amounts that you did not agree on!!!
I have a query on my bill. Have been in contact with Vodacom now for over a month . I want to see the original contract that I signed for my phone and they have a lame excuse everytime I speak to them. Is Vodacom in the business of over charging customers if you don`t pick it up? I send them all the documentation they asked for but STILL NO ORIGINAL CONTRACT!!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Hi Marinda
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
Hi Marinda
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ