ND
NISHAN D
1 reviews | Active since May 2009
08 Feb 2022, 17:01
Beware Vodacom are Rogues
Vodacom fibre accounts is the worst people to deal with. I sent through my application with a debit order date for the 1st of every month. They capture it as the 20th of every month. Call them to discuss the issue, they said they changed the date to the 1st of every month. Receive my bill and they charging me R100.88 extra every month still for the incorrect debit order date. Now they want I must pay them for their stupidity. I still have the copy of my contract which clearly shows the date.
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Replies (1)Vodacom's replyOfficial
09 Feb 2022, 07:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Feb 2022, 07:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
