Beware the extreme incompetence

Item: Vodacom
Rating: 1
Author: Dewald S

After 4 attempts and many promisses I have not had a rsponse regarding payment for a service I do not have. Incredibly pathetic.

Is it possible to score lower than one star, for instance minus 7 stars

Helpful (0)

Replies (1)

Vodacom's replyOfficial

27 Aug 2024, 12:03

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply27 Aug 2024, 12:03

Official