Beware the extra charges!!!
I am left with this bitter taste of disapointment when I left the vodacom store this morning.
I was all excited getting my new galaxy s9+. Got a flower at the entrance, quicly assisted by a staff member and all buttered up about the nice deal I was convinced to take. Then at the very end my ego crushed down with a 3 month excessive monthly payment. My husband never had this issue with MTN. So now I will wait my 3 months for contract to expire as I am forced to do now, and start a new one with MTN which anyways has better deals.
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Replies (2)
Vodacom's replyOfficial
13 May 2018, 18:09Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 May 2018, 18:09
Official
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
14 May 2018, 12:33Hi Veronica
As discussed, feedback has been provided to you.
Have a pleasant day further!
Regards,
RJ
Best regards,
Vodacom's reply14 May 2018, 12:33
Official
Hi Veronica
As discussed, feedback has been provided to you.
Have a pleasant day further!
Regards,
RJ
Best regards,