GB
Graham B
1 reviews | Active since Aug 2011
28 Feb 2017, 14:57
Beware Small Data Contract Users
<p>I have a 1-Gig Top-Up per month data contract, to which I add a small airtime bundle each month.</p> <p>For the second time now - exactly on the last day of the month, all my data and voice entitlements are zeroed, leaving me completely hamstrung for a whole day, and then (hopefully) I get reconnected from the 1st of the next month.</p> <p>There is no warning.</p> <p>I am mad as hell - especially so because I have no means of contacting them.</p>
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Vodacom's replyOfficial
28 Feb 2017, 15:27Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Feb 2017, 15:27
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,