CH
Cynthia H
1 reviews | Active since Apr 2019
30 Apr 2019, 11:15
BEWARE SIGNING UP WITH VODACOM!
For the past 6 weeks or so, my Vodacom data kept disappearing. I asked the staff at the Gardens Centre branch to show me how I can install a password, but they claimed that they could not so. . The staff would not give me Vodacom's contact details and claimed I could only phone the head office if I have a Vodacom Cell Phone, which I don't have.
A friend assisted me and since then my data is no longer disappearing, but I still wish to cancel my contract with them.
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Vodacom's replyOfficial
30 Apr 2019, 11:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Apr 2019, 11:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team