PR
PRIYEN R

1 reviews | Active since Jul 2016

12 Jul 2021, 11:40

Beware of Vodashop Centurion Mall

What auwful experience after losing my phone trough a smash and grab I've had to endure another daylight nightmare, customers beware of vodashop Centurion Mall, the sales representatives are focused on incentives, and not on customer satisfaction, even going to the point of lying to customers that they have no stock for insurance replacement the tactic is for high incentives on new make phones such as Oppo and Vivo sales instead of customer satisfaction, please donot trust this store the sales representatives are incentives focused and will lie to you to get their paycheck even bringing you a device cheaper than the one you owned, I personally will avoid buying or upgrading or even if I have further insurance claims never to visit this store again

0
Replies (1)
Vodacom
Vodacom's reply12 Jul 2021, 13:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team