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Francis B

1 reviews | Active since Aug 2024

24 Aug 2024, 13:28

Beware of vodacom sales calls

Watch out for this companies sales and upgrade departments calls. There are certain ************ sales people who will upgrade you account without consent or following . After the upgrade is done it's a nightmare to cancel. I am now in a 48hours waiting period with no sms with the log number to ensure that is was actually actioned.

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Replies (1)
Vodacom
Vodacom's reply26 Aug 2024, 05:46
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team