FP
Frik P
1 reviews | Active since Aug 2016
15 Jul 2021, 09:37
Beware of Vodacom Month to Month Fiber Catch!
#bewareofvodacomfibrecatch -- I find it appalling that Vodacom almost breaks your door down to give you free fiber installation and router, and then when you cancel a year and 4 months after because you're relocating to an area where they cannot provide / relocate your fiber service to, they send you an invoice for R1500 cancellation fee on what is supposed to be a month to month contract. Sick man! I wouldn't consider Vodacom Fiber Services ever again, even if they were the last provider on the planet!
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Replies (1)Vodacom's replyOfficial
15 Jul 2021, 10:51Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Jul 2021, 10:51
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
