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smart T

1 reviews | Active since Nov 2020

15 Dec 2020, 11:31

BEWARE OF VODACOM FIBRE FALSE ADVERTISING

I have an account with vodacom fibre that i was promised uncapped wifi i have paid for 3 months and only getting 100gig i have tried to call and talk to them and cancel the account but nothing please @vodacom come get you LTE router at my house and cancel that account the least you can do is contact your clients and explain if they was a miss understanding your agents are giving wrong product info to clients just to get commission im kindly asking you to cancel my contract and please come get your router for i dont want anything to do with such a dishonest and **** of a business thank you very much

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Replies (1)
Vodacom
Vodacom's reply15 Dec 2020, 13:45
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team