CL
Claudia L

1 reviews | Active since Jan 2011

19 Mar 2021, 09:17

Beware of Vodacom Fibre

Worst experience ever! App**** for fibre in Nov, they promised installation in 21 days. Finally after much nagging sent someone to assess my property for installation. Five months later and at least 30 messages later all Over is lip service. To add insult to injury,despite many requests to do so, they haven't cancelled my application so MWeb are being blocked by the infrastructure supplier which means I can't even get fibre from another ISP.

0
Replies (1)
Vodacom
Vodacom's reply19 Mar 2021, 10:59
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team