GM
Glenrose M

1 reviews | Active since Mar 2023

29 Aug 2025, 18:23

Beware of Vodacom contracts!!

A bunch of ****s and ****mers. My account has been overdue for a couple of months, services are suspended, they handed over the account and kept calling and nagging me to pay. Promised me a discount, told me to pay a certain amount and that my services will be reconnected. Upon payment I was told that I do not get a discount I must settle the entire amount. Yet at the store the consultant advised me to pay the amount I was told to pay. I spent 2 hours at the store, a whole hour on the phone and they keep giving me a run around. Vodacom you need to do better. I don’t advise anyone to get a contract with them. This is my third encounter with them. They are ****mers of note.

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Replies (1)
Vodacom
Vodacom's reply30 Aug 2025, 09:24
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team