Beware of Vodacom contracts

They called me and told me that they have loyalty programs for client mind you it’s all a ****. The sales person told me that my contact will be downgraded and qualify to pay R440 for my contraband I was paying R693 I even asked the person why does this like a **** she then told me now the offering their loyal customers this today I’m checking the balance that I must pay and it R1199 imagine the are ******** me and I’ve been a loyal client for more than 7 years, called the customer care waited for hours told me they are unable to help me , I’ve been calling the whole day I’m so disappointed and angry at Vodacom you are a **** and your service is poorly