AV
Abrie V

1 reviews | Active since Oct 2017

16 Jan 2024, 13:21

Beware of Vodacom ! - Cant provide signal , but avoid you to all cost as they constantly debit your account!

Be warned !, If you are relying on telecommunication's in your business , DO NOT sign up With Vodacom !, Vodacoms frinchoses sign you up on longterm leases , lying about coverage in your area , all they care about is earning commission ! For ovet 12 months Vodacom **** about sending techniciens to tower in our area, and only recently admitted they do not have vodacom coverage in our area !, Now it is a mission to get contract cancelled to go to a provider that can provide service They avoid you and not one person commit to assist you , they avoid to put you in touch with senior management , Keep debuting account , but cant privide the service we are charged for If you want endlees problems , then Sign up with Vodacom !, DO NOT risk your businesses income by signing up with vodacom !, Worst service youl ever get !

0
Replies (2)
Vodacom
Vodacom's reply16 Jan 2024, 13:58
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
AV
Abrie V's update16 Jan 2024, 14:21
Reviewer Update
Vodacom is only good in killing peoples compaints made publically , but nobody takes responsibility to resolve any complaints !, Due to vodacom lack of service i have lost income to value of R57000 in one weekend , not even talking about the months before !
Vodacoms service isnt just shocking , its non existent