AR
Andrew R

1 reviews | Active since Oct 2014

10 Nov 2021, 14:51

Beware of Vodacom and Paybymobile!

I have been receiving Sms's for months, stating the following.

Catch up on the latest NBA action now! Click HTTPS://watchnba.com Youre currently subscribed to NBA at R7 Per day. To cancel visit www.pbm.cx

So i contacted Vodacom and asked them to unsubscribe me from all subscription services. I am the informed by Vodacom systems that i am not subscribed to anything.

And my airtime keeps on disapearing.

So on the 09 November i discover Pay by mobile and Vodacom are partners.

So how is this happening. I get subscribed to Americab Basketball/netball for R7 per day, even though i am not even a sports person. Vodacom does not see how my money disappers, I queried this at the end of August and vodacom refunded me with R40, but they did not see/mention anything about PaybyMobile of wich they are partners.

How many more people are being cheated here.

Why does Vodacom allow this to loyal customers?

Pathetic.

Beware and check your status on Paybymobile.

I NEVER SUBSCRIBED TO ANY SUBSCIPTION of NBA/Paybymobile etc. How does Paybymobile get access to my mobile account without my consent?

Vodacom and cronies ripping unsupecting customers off.

0
Replies (1)
Vodacom
Vodacom's reply11 Nov 2021, 07:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team