Beware of Vodacom

Item: Vodacom
Rating: 1
Author: Nico W

Beware of Vodacom downgrading your fiber package. Even after reporting them on Hello Peter, there was no feedback. Also, the inconsistent line speed over the last 3 years hasn't been addressed. There are many better fiber providers with better packages than Vodacom.

Helpful (0)

Replies (3)

Vodacom's replyOfficial

26 Jun 2024, 12:12

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply26 Jun 2024, 12:12

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Nico W's updateReviewer Update

26 Jun 2024, 12:33

You are quick to take our money every month but do not sort out our complaints.

Nico W's update26 Jun 2024, 12:33

Reviewer Update

You are quick to take our money every month but do not sort out our complaints.

Nico W's updateReviewer Update

28 Jun 2024, 16:09

Never claimed to be on 100 Mbps line speed.

We're on 50/50 MPbs and were downgraded to 50/25 Mbps.

Been complaining about the erratic line speed for the last 3 years losing internet several times a day.

PATHETIC SERVICE BEWARE OF VODACOM.

Nico W's update28 Jun 2024, 16:09

Reviewer Update